Submitted on 16-01-2013

Subjectaccess
Nature of Enquiryhello. I visited today using my wheelchair with my granddaughter, carer and assistance dog, wearing his yellow jacket. I was requested to tie up the dog or leave him in the car which we did. It was apparentently an insurance matter. I am surprised the ins did not exclude assistance dogs such as mine, guide dogs etc. I have never been asked this before. Please send me a copy of the relevant para and name of ins company as I will have to advise Dogs for the Disabled and would be unable to visit again. I stayed this time in order to not disappoint my granddaughter. I look fwd to a prompt reply. Thank you. BB
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